Terms & Conditions
Permitted Use
You agree that you are only authorized to visit, view and to retain a
copy of pages of the site for your own personal use, and that you shall
not duplicate, download, publish, modify or otherwise distribute the
material on the site for any purpose other than for personal use, unless
otherwise specifically authorized by us to do so. You also agree not to
deep-link to the site for any purpose, unless specifically authorized
by us to do so. The content and software on the site are the property of
Russian Flower Shop and is protected by U.S. and international
copyright laws.
Copyright Policy
We may terminate the privileges of any user who uses the site unlawfully
to transmit copyrighted material without a license, express consent,
valid defense or fair use exemption to do so. If you submit information
to the site, you warrant that the information does not infringe the
copyrights or other rights of third parties.
Representations by You
By visiting any of the site, you represent, warrant and covenant that
(a) you are at least 18 years old;
(b) that all materials of any kind submitted by you through the site or
for inclusion on the site will not plagiarize, violate or infringe upon
the rights of any third-party including trade secret, copyright,
trademark, trade dress, privacy, patent, or other personal or
proprietary rights.
Accounts
During the registration process you will be asked to select a unique
password for access to certain portions of the site. You are responsible
for maintaining the confidentiality of the password and account, and
are fully responsible for all activities that occur under the password.
By logging into the site, you represent and warrant that:
(i) you are the customer who registered for the services;
(ii) that you are using the services only for permitted purposes;
(iii) you are not a competitor of Russian Flower Shop, or agent thereof;
(iv) you will immediately notify us of any unauthorized use of the password or account or any other breach of security;
(v) you will ensure that you exit from your account at the end of each
session. Please inform us of any potential unauthorized use(s) of your
account, or breach of security.
You also represent and warrant that:
(i) you will not select or utilize a user name of another person with intent to impersonate that person;
(ii) you will not select or utilize a user name in which another person
has rights, if you do not have that person's authorization to use such
name;
(iii) you will not select or utilize a user name that Russian Flower Shop in its sole discretion deems offensive.
Typographical Errors
In the event a product (including, but not limited to, flowers, plants,
floral arrangements, fruits and other products) is listed at an
incorrect price or with incorrect information due to typographical error
or error in pricing or product information received from our suppliers,
we shall have the right to refuse or cancel any orders placed for
products listed at the incorrect price. We shall have the right to
refuse or cancel any such orders whether or not the order has been
confirmed and your credit card charged. If your credit card has already
been charged for the purchase and your order is canceled, we shall
immediately issue a credit to your credit card account in the amount of
the charge.
Order Acceptance Policy
Your receipt of an electronic or other form of order confirmation does
not signify our acceptance of your order, nor does it constitute
confirmation of our offer to sell. We reserve the right at any time
after receipt of your order to accept or decline your order for any
reason. We reserve the right at any time after receipt of your order,
without prior notice to you, to supply less than the quantity you
ordered of any item. We may require additional verifications or
information before accepting any order.
Links and Search Results
Our site may link to other site operated by third parties. We have no
control over other site or their content and cannot guarantee, represent
or warrant that the content of these site is accurate, legal and/or
inoffensive. We do not endorse the content of other site, and cannot
warrant that these site do not contain viruses or other features that
may adversely affect your computer. By using our site to search for or
link to another third party site, you agree and understand that you may
not make any claim against us for any damages or losses resulting from
your use of our site to obtain search results and/or to link to a third
party site. However, if you have a problem with a link from our site,
please contact us, and we will investigate the link and take appropriate
action.
Violation of the Terms and Conditions
By using our site, you understand and agree that we, at our sole
discretion and without prior notice, may terminate your access to our
site and to any services offered on our site, and may remove any content
on any of our site you have provided ("User Content") if we believe
that the User Content violates or is inconsistent with these Terms and
Conditions or their intent, that your conduct is disruptive, or you have
violated the law or the rights of Russian Flower Shop or another user.
Compliance With Laws
You agree to comply with all applicable laws, statutes, ordinances and
regulations regarding your use of our site and your purchase of products
or services through our site. We may, in our sole discretion, report
actual or perceived violations of law to law enforcement or appropriate
authorities. If we become aware, through a complaint or otherwise, of
any potential or suspected violation of these Terms and Conditions or
our privacy policy ("Privacy Policy"), we may (but are not obligated to)
conduct an investigation to determine the nature and extent of the
suspected violation and the appropriate enforcement action, during which
investigation we may suspend services to any customer being
investigated and/or remove any material from our server. You agree to
cooperate fully with any such investigation. You acknowledge that
violations of the Terms and Conditions or the Privacy Policy could be
subject to criminal or civil penalties.
Feedback
We welcome all comments, feedback, information, or materials
("Feedback"), which you submit to us by email or otherwise through or in
conjunction with our site. Please note that Feedback shall be
considered non-confidential and become the property of Russian Flower
Shop. By submitting Feedback to us, you agree to a no charge assignment
to us of all right, title and interest in copyrights and other
intellectual property rights on a worldwide basis to the Feedback. We
shall be free to use Feedback on an unrestricted basis.
Restrictions
You must be 18 years or older and have a valid credit card, with full
authority to use it, to submit an order through our site. You agree not
to use our site or any content contained in it for any illegal or
inappropriate activities.
Shipping and Delivery
Russian Flower Shop, in conjunction with our service providers, will
attempt to deliver a product on the requested day. Our service providers
try to call to recipient, and ask about best time and place for
delivery, and we cannot guarantee the time of delivery.
Russian Flower Shop is not responsible for:
Flowers, plants, fruits, meat products and preserved items delivered to incorrect addresses supplied by the sender.
Unsuccessful deliveries arising from the recipient not being present at time of delivery at the address supplied by the sender.
Decreased product quality due to an incorrect delivery address supplied by the sender, or a re-route requested by the sender.
Product quality problems caused by improper handling by the recipient.
Orders
Russian Flower Shop does not allow orders to be edited or cancelled
within 24 hours of the requested delivery date, or within 48 hours prior
to Thanksgiving, Christmas, New Year, Valentine's Day or Mother's Day,
because of our extremely high volume of orders during these times.
- Cancellations received with less than 24 hours notice will be charged
at 50% of the total order value. Orders that are already prepared or
dispatched may not be cancelled.
- All refunds will be processed on the same credit card used for your order.
- We reserve the right to refuse service on any order which may contain
bad language, insufficient or incorrect delivery details or do not
comply with our policies. In addition, all orders which fail our strict
validation process will be automatically cancelled.
- If in the unlikely event you are unhappy with your order, we will need
to inspect the flowers/gifts within 48 hours to enable a proper and
fair assessment. All our flower care instructions must be followed. Our
decision on the matter will be final.
Advertising
The Site may contain advertisements and/or sponsorships. The advertisers
and/or sponsors that provide these advertisements and sponsorships are
solely responsible for insuring that the materials submitted for
inclusion on the Site are accurate and comply with all applicable laws.
We are not responsible for the acts or commissions of any advertiser or
sponsor.